NATURAVÉLO Grenoble

I rented an e-bike from this shop twice, and both times had a good experience. The person in charge was polite and friendly. He spoke English and explained everything I needed to know about the bike. The e-bike was in good condition, though it didn’t have great suspension. One thing I didn’t expect was that they don’t provide a cellphone holder, so I had to stop frequently to check my map. That said, he did offer me a paper map instead, which was a nice touch. They require a €500 deposit, but it’s canceled as soon as you return the bike. The prices are in line with other shops—€33 for half a day. One time, I rented the bike at 3 p.m. and said I’d return it by 7 p.m. (closing time). He only charged me €22, saying it was fair since the rental period was shorter than half a day, which I really appreciated since I didn’t even have to ask. I brought my own helmet, but they do offer them at the shop. I’m not sure if there’s a charge for that or if it’s free. Overall, I had a good experience and would rent from them again.

I was in Grenoble for a few days with my wife and was interested in biking while there. We showed up when the rental store opened and requested a few bikes to rent for the day. They were able to provide us with a few mountain bikes that were just fine for the city riding we planned on doing that day. I really appreciate the service and support.

I went to this store to buy a replacement tube and saddle bag. The lady in the store showed me everything and was very helpful, thanks a lot! I also showed them some problems with my derailleur, one of the guys fixed it in 5 minutes and since it was a small effort ( for him) he didn't charge me. These guys and gals are really class, thanks a lot - clear recommendation if you are in Grenoble.

I went to check my brakes and the staff made a free adjustment of my bike, very good service and friendly staff!